FindLaw Reviews - Read This Before Using FindLaw (2023)

Table of Contents
What is FindLaw? What services do you offer? FindLaw Lawyer Directory website design Marketing Services Do you own your website and its content? We asked 30 attorneys what they like and dislike about FindLaw's legal marketing What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):4 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):5 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):1 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):5 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):5 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):5 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):5 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):5 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):2 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):4 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):2 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):2 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):1 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):4 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):1 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):3 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):1 What do you like best about FindLaw? What do you like least about FindLaw? What services would you like FindLaw to offer? FindLaw Review (1-5):2 It is worth it? What services would you like FindLaw to offer? FindLaw Review (1-5):2 It is worth it? Videos

What is FindLaw?

FindLaw is a legal marketing company founded in 1995 and owned by Thomson Reuters. They have one of the largest legal directories on the web and offer website design and other legal marketing services (like SEO, content development, etc.).

What services do you offer?

FindLaw offers a fairly wide range of services, but we'll focus on the main ones.
FindLaw Reviews - Read This Before Using FindLaw (1)

FindLaw Lawyer Directory

This listing has a great inbound link profile and listingsFindLaw directoryThey tend to rank well organically. In my experience, this is the most attractive and valuable product that FindLaw offers. With this in mind, proper use of your directory requires the client to do their due diligence and ensure the listing is getting traffic, ranking well in organic search, and ranking near the top (to secure the investment and clicks). Asattorney directorieswow, yours is very competitive and among the best on the market.
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In a few regions and job areas, I've seen FindLaw perform really well: the directory page ranks well for direct job area searches and gets a decent amount of organic traffic. In other cases, I've done competitive analysis for a FindLaw URL that isn't ranking as well as you might expect. While you may get traffic, you don't have as high a chance of converting a visitor into a customer.
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In every situation where I have requested information for a sponsored directory listing, I have never received the reviews before receiving the offer. It is imperative that you request an analysis and conduct your own competitive analysis to evaluate the investment. This is crucial because (as we will discuss) FindLaw makes it difficult to break the contract. So you don't want to commit long-term to something that doesn't bring ROI, but that's especially true if you do. also requires a restrictive agreement.

Numerically, you can spend $150 per click on “car crash attorney” in Google AdWords. If you're paying $1,000 a month for a FindLaw auto accident attorney list that gets 20 clicks a month, yes, a FindLaw directory seems like a more solid investment ($50 a click). But remember one thing: AdWords lets you bid on themExactlyPhrases you want With FindLaw, you're bidding for organic position and placement (a wide net, so to speak, rather than a precise match with AdWords).

Here's a list that might be worth considering depending on the price:

FindLaw Reviews - Read This Before Using FindLaw (4)

Why? Rated incredibly good for direct intentPersonal Injury SEO(e.g. "personal injury attorney", "personal injury attorney", etc.) Phrases. This listing can drive conversions, so depending on the price, it could be a worthwhile investment.

On the other hand, here is an example of a list where parsing can be misleading:

FindLaw Reviews - Read This Before Using FindLaw (5)

Why? While this list includes historical traffic analysis, its current ranking for direct intent phrases is relatively poor (second page at best). This is generally risky but can be very risky depending on the price.

FindLaw Directory and SEO

One thing to keep in mind is that you are making an investment for a premium profile (the last offer I received was $299/month) with the intention of helping improve the profileSEO for your website(as opposed to a lead generation source) is always an option. You can only get many of the benefits of a FindLaw profile from the backlink as it is a niche link with 90 DR (Domain Rating) and has tremendous authority.

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website design

In general, FindLaw websites tend to be very straightforward, a complaint that applies to their peers in as welljustice. That means they have a consistent design aesthetic and apply it broadly to their client base; If you see enough FindLaw websites, you'll find that they all look the same to some extent.
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That said, I won't blame you if you like their designs. After all, this is a completely subjective thing. FindLaw websites are very much like a Prius: they're not designed for Flash and style, but more for functionality and efficiency. There's nothing wrong with that per se, but it makes it extremely difficult to stand out. Just as a Prius tends to blend in with the traffic around it, a FindLaw website isn't going to draw attention to its overall "brake appeal".

Now for the rather bad parts of FindLaw's website design:

First, their websites are based on a proprietary CMS (Content Management System). That means it isimpossibleso that you can make your own changes (both as a customer and afterwards). You are essentiallyhandcuff youto your platform. In fact, one of our legal marketing colleagues (Konrad together) has another "Jailbreak Guide” to escape FindLaw.

Second, value judgments about aesthetics aside, the FindLaw sites I've seen/reviewed consistently lack proper SEO optimizations.

Marketing Services

In my experience, their marketing services to attorneys suck, to say the least. Their main form of link building is submission to key directories. The content is outdated and sparse, and lacks SEO best practices. Customer support is generally slow based on my first hand experience with their marketing team.

See GlassDoor for an explanation of why this was my experience. TheAnalyse(am 24. May 2019,to onereal Employees, not less) Data:

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and here it isanother fool(this time from a former employee, in December 2017):

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And here's a shorter oneFindlaw ReviewFrom a former employee:
FindLaw Reviews - Read This Before Using FindLaw (10)

Do you own your website and its content?

Technically, you own your website and content. However, I have to mention that the website is based on the proprietary CMS. You have something only FindLaw can update. It's like owning a house but not the land it's built on.

The same was said about the content. I have encountered many situations where FindLaw has withheld rights to website content. I'm not going to go into too much detail on the specifics of a FindLaw contract because another attorney marketing colleague,Gyi TsakalakisHe did a great job at that.Here.

FindLaw's customer agreement is very vague, stating:

8.1 Property. The parties agree that between Subscriber and West (i) the
Service Interface, West Materials, West Content and any improvements thereto
created under this Agreement are the exclusive property of West, and (ii) the
The content is the exclusive property of the subscriber. During the term of this
Agreement and thereafter neither party will use, disclose or provide to anyone
third party the property of the other party, except as expressly provided herein
Agreement or as necessary for the parties to perform their obligations or
Exercise or enforce your rights described herein.

In short, this seems to indicate that while the text itself is owned by the client, the means to update or modify that text is owned by FindLaw. Essentially, you own the front, but FindLaw owns the back. You have the car, but they have the keys.

To be fair, there are some elements of the website that are not included in any of the files FindLaw makes available to its clients that have been separated. FindLaw cannot provide access to these files due to ownership or license agreements. This includes things like WordPress themes, plugin files, and licenses used for features and functionality on a website.

We asked 30 attorneys what they like and dislike about FindLaw's legal marketing

All of this is based on our personal experience of FindLaw (both first hand and on behalf of clients) and that of current/former employees. To keep track, we conducted a round with 30 lawyers.

Note: While this article purports to show the opinions of 30, we only show 29. We received responses from 30 attorneys, but one requested a retraction due to pending litigation against FindLaw.

It's worth noting that even this summary cannot be taken as completely neutral: most of the lawyers we spoke to have FindLaw websites. We wanted to ensure that the opinions we requested came from attorneys who were (at any given time) active users of FindLaw's legal marketing solutions. This is the only way we can be sure that we are getting real opinions from real FindLaw users.

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FindLaw Reviews - Read This Before Using FindLaw (12)

Ashish Joshi
Joshi Advogados + Berater
Owner and managing partner

What do you like best about FindLaw?

The FindLaw team takes the time to understand my highly focused and specialized area of ​​practice and then helps me connect with prospects, experts and professionals around the world who are looking for the skills and experience I have to offer .

What do you like least about FindLaw?

I want FindLaw to help its clients produce short videos to better represent themselves and their services to potential clients.

What services would you like FindLaw to offer?

Assist clients in creating and maintaining podcasts and video channels. Also, I'd like to see the FindLaw blog be more tailored to the areas of expertise their clients focus on.

FindLaw Review (1-5):4

What do you like best about FindLaw?

I was initially skeptical when given the opportunity to use FindLaw as a marketing tool for my practice. I met with representatives of the sales team and decided to try for a year and if it didn't work I would quit...after all, nothing was risked, nothing was gained. After a few months, the business growth was considerable. When it came time to renovate, it was a no-brainer. There was a ~10% increase in sales in the first 7-8 months, after 2 years it's increased to ~40% and now 3 years later my business is up over 50%. Believe what they tell you!

What do you like least about FindLaw?

I really can't think of anything that I actively "dislike". I don't mind if I get questions about things we don't take care of. I'm always happy to refer new clients to others when I can. It would also be nice if your services were free, but that's unrealistic, isn't it?

What services would you like FindLaw to offer?

I think they covered the basics with SEO, website management, marketing etc etc. I have a small office and everything I need is there. I'm very satisfied.

FindLaw Review (1-5):5

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David passed
I went to the law office
Lawyer

What do you like best about FindLaw?

anything. I had the worst ROI with this company. I would not recommend it to anyone. They made a very good presentation, but they did absolutely nothing.

What do you like least about FindLaw?

look up They promised to generate leads and I got almost nothing from them. Your analyzes and recommendations for traffic management have had no effect.

What services would you like FindLaw to offer?

Focus more on how you generate traffic. Their referrals were brief and did nothing to bring the cases to our company.

FindLaw Review (1-5):1

(Video) FindLaw Reviews by Real LAWYERS - FindLaw SEO, Website & Lawyer Marketing

What do you like best about FindLaw?

The site is well done and FindLaw representatives make the transition very easy. When we started FindLaw we had a very basic and outdated website, but after moving to our new website we couldn't be happier with the way the websites look.

What do you like least about FindLaw?

We have had much more traffic to our website than we are used to and we receive a number of inquiries through our website that are not within a jurisdiction in which we operate.

What services would you like FindLaw to offer?

It would be great to be able to integrate our contact/customer information and associated billing into our website.

FindLaw Review (1-5):5

What do you like best about FindLaw?

They're great for working on changes and setting up links to manage live workshops. Findlaw does a lot of backend SEO, which brings in clients from all over the United States looking for trust or trust management services near me. Findlaw is constantly looking for new ways to improve SEO and its services.

What do you like least about FindLaw?

My contact person changes frequently, just as we have become accustomed to working with the designated account manager. This has often happened when we get an account manager and suddenly that person is gone. Within a short period of time, the account manager changed several times. This can be very difficult when you are trying to make a change or contact your contact and there is nothing, or you are stuck in the middle of a website change.

What services would you like FindLaw to offer?

Maybe some kind of direct marketing; in the enterprise with case management or email management to link Findlaw to your marketing campaign.

FindLaw Review (1-5):5

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pam teren
Teren rights group
founder

What do you like best about FindLaw?

FindLaw has provided my business with a steady stream of leads. They did a good job on my website too. Not only did FindLaw connect prospects with me by making my business easy to find online, but even prospects who referred me found it easier to find me through FindLaw. Customer service was also excellent.

What do you like least about FindLaw?

Is expensive. However, I found that the expenses were outweighed by the sales. Another unavoidable negative point is that I get a lot of contacts who only contact me to market something. But again, that's not FindLaw's fault, it's simply an inevitable consequence of your information being made public.

What services would you like FindLaw to offer?

I've been happy with the services and really can't think of any specific addition that would help in my mind.

FindLaw Review (1-5):5

FindLaw Reviews - Read This Before Using FindLaw (18)

Stuart Ross
Garton and Harris
Lawyer

What do you like best about FindLaw?

The community connection through FindLaw is fantastic. It allows existing and new customers to contact us directly through our website. We believe FindLaw's information and blog post will provide useful information for our clients seeking regular legal updates.

What do you like least about FindLaw?

What I like least about FindLaw are the format queries that come through our website. The website email to my account is "FindLaw" which is fine, but so are the icons and banners embedded in the email I receive. I tend to remove them before replying to the client, so it would be nice if the FindLaw ads weren't included in emails about the site.

What services would you like FindLaw to offer?

It would be interesting if FindLaw had some local networking events from time to time. It would be nice to meet others in the industry using the same or similar marketing approaches.

FindLaw Review (1-5):5

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pamela purdy
Purdy's law firm
admin member

What do you like best about FindLaw?

Findlaw takes the guesswork out of marketing. There is no way to keep up with all the changes and trends in internet/marketing and with Findlaw I don't have to. They take care of all of this for me and let me know when I need to make changes to improve the way I reach potential customers and strengthen my company brand.

What do you like least about FindLaw?

It would certainly be great if they offered the same service and experience at a lower price. I also prefer not to use the revolving door of account managers - it's difficult to keep track of who to contact and for what.

What services would you like FindLaw to offer?

My accountant would love it if you went into accounting! Help with print media can be helpful, or at least suggestions on where to send something locally (TV, radio, "newspaper").

FindLaw Review (1-5):5

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Terry Robinette
Robinette Law Group, PLLC
Executive Assistant

(Video) FindLaw Attorney Blogs - Customer Success Story

What do you like best about FindLaw?

We have had a Findlaw site since 2008. We certainly had some ups and downs, disappointments and triumphs. Findlaw sites are a tool on a powerful platform. Our second Findlaw rep was awesome and spent hours with me in 2011 teaching me the basics of blogging and SEO. My current contact at Findlaw responds to my inquiries. Findlaw's backend is easy to navigate and use. I've heard that Findlaw will be moving to WordPress sites in the near future and I've already built a few of their new sites on WordPress. Our Findlaw website has helped our company generate millions of dollars worth of leads.

What do you like least about FindLaw?

"We've had some disappointments with Findlaw over the years. First, they promised too much and delivered too little. We tested Findlaw's paid leads for a year and it didn't impact our spend (which was significant). Findlaw does MINIMAL SEO, just enough to get by. We also had an incident a few years ago where the developer left Findlaw in the middle of creating a new website for us and forgot all the "contact" emails that were supposed to go to our company instead of the developer's email address . . It was corrected after I noticed the mistake and we were compensated. Findlaw is a huge company with thousands of websites, so check everything: test phone call links, email links, and pay Rankings.io to do an SEO audit to make sure your site doesn't have broken links or has technical problems. Chris Dreyer's advice has been invaluable to me over the years. I oversee the SEO of our websites, but I have told my husband, our founder and lead attorney, that if I am unable to continue in my role, I will let Chris Dreyer manage our online presence."

What services would you like FindLaw to offer?

Findlaw offers the best jobs for lawyers and super lawyers, but I wish Findlaw offered other link building opportunities. I also want you to track information that is posted in the SEO community and share that information with clients. I think Findlaw should ideally be more proactive in making changes to our technical SEO without having to tell us what we're trying to achieve.

FindLaw Review (1-5):3

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Cristina Ehnert
Miller & Miller Advogados
Vice President of Operations and Marketing

What do you like best about FindLaw?

One of our Account Managers, Parker Jones, is always up to date. He always has great ideas and ensures that they are implemented quickly.

What do you like least about FindLaw?

Because we use many of the products offered by FindLaw, we have many different agents that we work with. As a result, it becomes confusing who to talk to, when, and to whom. I also think that we paid for every little thing and not much was included in the existing services.

What services would you like FindLaw to offer?

More included services. Less nickel and dime services. For example, we need a form on our website. We gave them the idea, the creativity, everything: FindLaw just had to build it. We now pay a monthly fee to have this form on our website.

FindLaw Review (1-5):3

What do you like best about FindLaw?

I like Findlaw's Super Lawyer program. The platform they offer is very clean and offers many ways to promote your brand. You can also be elected without paying, adding credibility to your program.

What do you like least about FindLaw?

I'm not impressed with your websites. The optimization isn't that great either. Unless you're spending a lot of money on it, you probably won't see a big impact on new cases.

What services would you like FindLaw to offer?

I wish Findlaw had a contact. The Thompson Reuters brand has several properties, including Findlaw, but it's not clear how they are linked.

FindLaw Review (1-5):2

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Cristina Beckwith
Lei Beckwith
owner

What do you like best about FindLaw?

You have an interesting blog related to case law. You can also receive email updates on topics of interest.

What do you like least about FindLaw?

You cannot just search for a case like on other sites. The search function they have is limited to the items in their database.

What services would you like FindLaw to offer?

It would be great if you could investigate specific cases as well as specific courts. I find Justia more robust with search options.

FindLaw Review (1-5):4

What do you like best about FindLaw?

In fact, we only use findlaw for link and directory building purposes. I am not sure if it is actually used.

What do you like least about FindLaw?

In fact, we only use findlaw for link and directory building purposes. I am not sure if it is actually used.

What services would you like FindLaw to offer?

In fact, we only use findlaw for link and directory building purposes. I am not sure if it is actually used.

FindLaw Review (1-5):3

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Miguel Gibson
Michael T. Gibson PA
Senior Advisor and President

What do you like best about FindLaw?

Easy to use. I used it mostly for out of state searches and/or unfamiliar topics. Google indexes information well, making difficult topics easy to find.

What do you like least about FindLaw?

Deeper coverage of specific areas or topics. The content is sometimes a bit generic. I would like the topic to be developed further.

What services would you like FindLaw to offer?

I would recommend in-depth coverage of issues, especially for lawyers. I think some of the content is more consumer oriented and therefore not as in depth as what I am looking for as a practicing lawyer.

FindLaw Review (1-5):3

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Brendan Noonan
The Law Offices of Gerald J. Noonan
Manager

What do you like best about FindLaw?

To be honest, I never use Findlaw. I find I really only find or use it when researching cases that are outside of my Westlaw subscription, and Findlaw has an article that covers the topic of the case being researched.

What do you like least about FindLaw?

Findlaw is very large and corporate. I usually get automated calls and these emails for services I don't need.

(Video) FindLaw Knows - Customer Testimonial of the FindLaw Experience

What services would you like FindLaw to offer?

I think it would be nice if findlaw had a weekly email newsletter sending out new articles or cases in specific areas of law. I don't have enough time to review or find all the new cases resulting from all the articles in the Best Practices section. It would be nice if Findlaw could create this summary for me and send it to me in a nice email once a week or once a month.

FindLaw Review (1-5):3

FindLaw Reviews - Read This Before Using FindLaw (27)

Kristen Willers
Douglas A. Ball, Attorney
Executive Assistant and Office Manager, Ball Law Firm

What do you like best about FindLaw?

The variety of services they offer in a modular package format. This allows us to do more for our small team.

What do you like least about FindLaw?

They were incredibly slow to get the place. Many of the services we commission such as blogs, video animations, etc. are unsuitable for our core business and often legally incorrect. And then there's the big one... the cost. We've also seen an incredible amount of employee turnover in their management/development teams.

What services would you like FindLaw to offer?

I think they already offer most of these, but our budget is limited...answering machines, online bill payment through our website, client/office management software solutions, etc.

FindLaw Review (1-5):3

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Pablo Tafelski
Michigan Defense Act
Lawyer

What do you like best about FindLaw?

Findlaw is a good directory that allows people with little or no knowledge to find answers or references without getting bogged down in areas they don't need to be in. It also provides attorneys with a place to connect with new clients who need their services and may not otherwise be able to find them. The size of the board gives them the opportunity to rank as an authority in competitive areas. Again, this gives consumers and advocates a way to network when otherwise they would not be able to.

What do you like least about FindLaw?

What I liked least about Findlaw when I used them on my website was that they were basically walking up and down the street trying to hire as many attorneys as possible who were my direct competitors. Then they gave us all the similar websites, backlinks and content so there was no way I was trying to dominate my competition. I didn't think it was right that there wasn't a unique ability to try and make my site the best. Even if Findlaw had the best system in town, it only has 10 spots on Google's first page, and when they have 50 clients in Detroit, there's no way they can all do well, even if they all pay the monthly fee.

What services would you like FindLaw to offer?

Findlaw offers marketing services in addition to internet marketing. You might help lawyers with newsletters, referral networks, direct mail, social media marketing, TV ads alongside other lawyers, etc. Because they have so many lawyers in their network and reach, they can help lawyers team up to work together on lead exchange and marketing work. . They can host events or seminars that bring their customers together and share ideas and collaboration. Something like intellectual groups. There are many ways to add value to existing services and to offer services that are independent and separate from internet marketing.

FindLaw Review (1-5):3

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Carnes Thomas
The law firm of Carnes
owner

What do you like best about FindLaw?

It was my first lawyer page. Unfortunately they didn't advise me to protect my domain name and when my contract with them expired someone else took my domain name and I had to create another website.

What do you like least about FindLaw?

The service contract is too long. I think there should be a fair fee for developing the site upfront (not a big deal for FindLaw as their lower tier sites are template based) and a low monthly hosting fee. If a lawyer wants content or other additions, these must be à la carte.

What services would you like FindLaw to offer?

It would be helpful for Attorney subscribers if a prospective client's trial history was available.

FindLaw Review (1-5):2

What do you like best about FindLaw?

It dominates search because it shows up in most searches, however, it's not the same as showing your site independently of them. Your Directories practice comes at an additional cost, but if you pay for that directory and Findlaw comes up in a search, it appears in your top ten list) and you can pay more to be at the top of the directory . The websites they build for you appear to be bespoke, when in fact you choose from templates and the search engine optimization they offer is similar to what they offer other competing clients.

What do you like least about FindLaw?

They and your real-world competitors are designed and maintained by them, and it's unrealistic to think that everyone can score web searches. Your directories are one of the only ways to gain search power over others. Findlay is huge, the sales rep can't help with design and can't help with billing issues, and his invoices are incomprehensible as they list menu items according to their internal coding and not the actual service you're paying for. Your debtors are forwarded to the sales representative and the sales representative sends you back for invoicing. They are slow to adapt to the market, and since you have contracts, they don't quickly adapt to your needs or market changes. Individual needs are not met as they treat the industry as a group. If you have a research or market related question, their answer is to sell more products to reach your goal or answer your question.

What services would you like FindLaw to offer?

Ability to provide advice on how to meet your needs with more than just product-centric solutions. If they had a better understanding of the areas of expertise and the specific market, they would be better able to match your needs with your service. Their annual review should be about more than just providing stats, and it would be nice if they looked at SEO and website content as a way to improve results rather than offering more products. At one point I had seven sites with many "plugins" that had redundancies that could have been avoided if their revisions were more extensive.

FindLaw Review (1-5):2

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david brown
Braun's Law Personal Injury Firm
founding partner

What do you like best about FindLaw?

I only use if for directory listings. The analytics dashboard is decent as it allows you to compare the data to our own recording system.

What do you like least about FindLaw?

I don't think there is any value in terms of paid placements. The ROI is getting smaller and the vast majority of potential clients are non-viable personal injury cases. Also, I think they added a lot more sponsored banners to their lists so their effectiveness has diminished.

What services would you like FindLaw to offer?

None that I can think of. I don't know what other services would be applicable or necessary. He just does what he does.

FindLaw Review (1-5):3

What do you like best about FindLaw?

ease of access. it appears in emails and elsewhere. Cheap to do some advertising. A cool and understated way to introduce myself.

What do you like least about FindLaw?

I can't unlink my company website from my team. The first only appears as a support site for the second. Because it's social, it's a very bad place for a bankruptcy attorney to advertise.

What services would you like FindLaw to offer?

I want to see Google type links pointing directly to my FB site. Also using keywords in FB structure which are searchable like Bing, Yahoo or Google.

FindLaw Review (1-5):1

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(Video) Law Firm Internet Marketing - FindLaw Customer Success Story

What do you like best about FindLaw?

They helped me increase business by promoting their website. Listing in the preferred section ensures that potential clients searching for my areas of expertise will see me more often.

What do you like least about FindLaw?

The costs are quite high. And the frustrating part is partly due to its business model, which is pretty brilliant itself. Since this is a directory site with thousands of pages, it will almost always beat a local business site for your preferred search term. So you have to pay to be seen on their website. Like Thumbtack, Home Advisor, AngiesList, etc., they stand between you and your customer. And pay dearly for it.

What services would you like FindLaw to offer?

Despite these complaints, I am not dissatisfied with the service. I just want my account manager not to change every 4-6 months. I would also like to hear my stats more often instead of having to proactively log into my dashboard and look for them. I am quite busy and would like this data to be sent to me automatically.

FindLaw Review (1-5):4

What do you like best about FindLaw?

It combines a directory that allows clients to find me with lots of information about specific types of law (family law) relevant to my state (Massachusetts).

What do you like least about FindLaw?

Since there is a lot of information and all states are covered, it may have to go through several levels to get to my listing.

What services would you like FindLaw to offer?

I wish it was easier to write articles that have contextual links on my site. This would be of greater value for SEO. Google isn't that impressed with links that are obviously just directory listings. If I could write an authoritative article about a subfield of my expertise and link to it, Google would give that link (and my site) more authority.

FindLaw Review (1-5):3

FindLaw Reviews - Read This Before Using FindLaw (35)

Jerry Purcell
Jerry P. Purcel Co. API
Lawyer

What do you like best about FindLaw?

Nothing, there was nothing good about FindLaw. The clients who have approached us have been low-income cases and often from out of state.

What do you like least about FindLaw?

All. They keep trying to charge us even though they cancel 3 months later WITH the confirmation.

What services would you like FindLaw to offer?

More local advertising, more local calls. I don't really have anything else to offer for this answer.

FindLaw Review (1-5):1

FindLaw Reviews - Read This Before Using FindLaw (36)

jason dunkle
Lei JD
owner

What do you like best about FindLaw?

My FindLaw representatives have been helpful in resolving issues when they have arisen. They were responsive and timely.

What do you like least about FindLaw?

Cost and quality of written materials. I believe FindLaw primarily pays for links to other FindLaw products and websites. The website content was awful, inaccurate and needed a complete overhaul.

What services would you like FindLaw to offer?

I wish they had proactively made changes to the visual aspects of the site to keep up with marketing trends. It took a lot of effort to make changes to the website.

FindLaw Review (1-5):3

FindLaw Reviews - Read This Before Using FindLaw (37)

Michael Zicolello
Schemery Zicolello
Executive Partner

What do you like best about FindLaw?

Our first representative was very knowledgeable and responsive to our needs. Despite the number of subscriptions findlaw had as a customer, the service was personalized and our website didn't feel like a standard operation.

What do you like least about FindLaw?

Over time, after our original agent left Findlaw and we got a new agent, Findlaw became less and less responsive to our needs and constantly pushed us to purchase services that were inferior or that we didn't need.

What services would you like FindLaw to offer?

Findlaw should offer more specific services to help companies acquire clients in specific areas of expertise; as landing pages.

FindLaw Review (1-5):1

FindLaw Reviews - Read This Before Using FindLaw (38)

Dallas Hartmann
PC Dallas W. Hartman
Director

What do you like best about FindLaw?

Great company with answers for everything. It's always easy to move up the food chain when you're in trouble.

What do you like least about FindLaw?

Most products are generic and findlaw has many customers. Having many customers in the same region, all optimized by the same company, is an inherent conflict of interest. Also a revolving door of representatives so there is no personal relationship and personal accountability.

What services would you like FindLaw to offer?

Findlaw offers almost everything I can think of. I wish there was some accountability between the optimization team and the company. Maybe an incentive program to give sales reps a reason to perform better for customers instead of making us feel like one of many getting the same product.

FindLaw Review (1-5):2

It is worth it?

tl;dr: No.

The FindLaw directory still ranks incredibly well, so a sponsored directory can be a viable option in many cases. However, I strongly encourage you to choose another provider for your website design or ongoing marketing solutions. Also a revolving door of representatives so there is no personal relationship and personal accountability.

What services would you like FindLaw to offer?

Findlaw offers almost everything I can think of. I wish there was some accountability between the optimization team and the company. Maybe an incentive program to give sales reps a reason to perform better for customers instead of making us feel like one of many getting the same product.

FindLaw Review (1-5):2

It is worth it?

tl;dr: No.

The FindLaw directory still ranks incredibly well, so a sponsored directory can be a viable option in many cases. However, I strongly encourage you to choose another provider for your website design or ongoing marketing solutions.

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